Privacy policy and Cookies

For Agrovinhos, the privacy and security of the data that you trust us is a priority. Please read the following Privacy Policy carefully, as the availability of your personal data implies the knowledge and acceptance of the conditions described here.

In compliance with the obligations arising from the General Regulation on Data Protection (Regulation 2016/679 of the Parliament and of the Council of 27 April 2016), this Privacy Policy regulates the collection, storage, processing, transmission and deletion of your data as well as the exercise of you rights in relation to these data.

 

Who is responsible for personal data

Agrovinhos - Vinhos e Produtos Agrícolas, Lda., With NIF / NIPC 500790507, with head office at Rua Fradesso da Silveira, 57, 1300-260 Lisboa - Portugal, undertakes to use your personal data only for the purposes that have been assigned to you communicated and always in a safe and responsible manner, in the strict compliance with the applicable legislation.

 

What kind of personal data do we collect and what is it

The term "personal data" means the set of information that relates to a natural person and allows us to identify it directly or indirectly. Personal data may include, for example, your name, contacts, tax number, your interactions and transactions with our company.

Your personal data is collected by Agrovinhos, for example, when you make a purchase of our products or when you contact us. Therefore, Agrovinhos collects and processes the personal data necessary for the processing of orders and communication with customers, processing of requests for information and eventual complaints, statistical analyzes, as well as for direct marketing purposes, consent to the sending of Newsletters and information of a similar nature.

If you wish to subscribe to our Newsletter or request information, you will be presented with forms for the collection of personal data. By completing any forms on this site, we believe that you have given your conscious, express and unambiguous consent for the activation and subsequent use thereof for the intended purpose.

 

Communication of data to third parties

Your data will only be communicated to third parties that provide specific services, such as external entities hired by Agrovinhos in the processing of your order, namely the processing of products purchased, shipments, returns and payments by electronic means. This disclosure will be made only for the purpose for which your personal data have been collected and processed.

In addition, your data may be disclosed to third parties for: compliance with applicable laws; respond to judicial or governmental inquiries; be in compliance with legal processes; fulfill a legal obligation by decision of the National Data Protection Commission (Comissão Nacional de Protecção de Dados); protect the rights or property of Agrovinhos.

Your data will not be disclosed to third parties for any reason unrelated to those previously exposed.

 

Time for the preservation of personal data

We store your personal data for as long as it is necessary to fulfill the defined purposes and in accordance with the applicable obligations and legal requirements and that require the retention of the data for a minimum period.

Thus, where there is no specific legal obligation, the data will be kept only for the minimum period necessary for the purposes for which they were collected and processed, after which they will be eliminated.

 

How to exercise your rights regarding your personal data

You may at any time exercise your Right of Access, Update, Rectification, Deletion, Limitation, Portability, Opposition, Withdraw Consent and Present Complaint:

Right of Access: at any time you have the right to access your personal data and obtain confirmation whether or not they are treated by Agrovinhos.

Right of Rectification: at any time you have the right, without undue delay, to obtain rectification of your inaccurate or incomplete personal data.

Right to Erase: at any time you have the right to ask Agrovinhos to delete your personal data when one of the following reasons applies:

1) Your data are no longer necessary for the purpose for which it was collected / processed;

2) The holder withdraws their consent for the treatment of their data and there is no other reason for their treatment;

3) The proprietor opposes the treatment and there are no prevailing legitimate interests justifying the treatment.

Right to limitation of treatment: The data subject has the right to request the limitation of the processing of his personal data if one of the following situations applies:

1) Answer the accuracy of your data during a period that allows Agrovinhos verify its accuracy;

2) The processing of legal data and the holder of personal data oppose the deletion of personal data and request, on the other hand, the limitation of its use;

3) Agrovinhos no longer needs the data for the purposes of treatment, but such data are required by the holder for the purposes of declaration, exercise or defense of a right in a judicial process;

4) If it is opposed to treatment and until it is found that the legitimate grounds of the controller take precedence over the data owner.

Right to Portability: if the processing depends on the consent of the data subject and that consent has been provided by automatic means, the holder of the personal data has the right to receive the personal data that concerns him and that he has provided to Agrovinhos in a structured format , in use and automatic reading.

Right of Opposition: when the processing of the data is carried out for the purpose of the legitimate interests pursued by Agrovinhos, the owner has the right to oppose at any time, on grounds relating to his particular situation, the processing of personal data concerning him. In this case, Agrovinhos ceases the processing of personal data, unless it presents compelling and legitimate reasons for such processing that prevail over the interests, rights and freedoms of data owners, or for the purposes of declaring or complying with a legal obligation, and defense of a right in a judicial process. When personal data are processed for the purposes of direct marketing, its holder has the right to oppose at any time the processing of his personal data, for the purposes of said marketing, which includes the definition of profiles as they are related with direct marketing.

Right of Withdrawal of Consent: if data processing is based on consent, the data owner has the right to withdraw his consent at any time without compromising the lawfulness of the treatment made based on the consent previously given.

Right to Submit Complaint to a supervisory authority: the data owner has the right at any moment to submit a complaint to the supervisory and control authority: National Data Protection Commission (Comissão Nacional de Protecção de Dados - CNPD) - Rua de S. Bento Nº 148 , 3º, 1200-821 Lisboa, Telephone (+351) 213928400 (Call to portugal telephone network), Fax (+351) 213976832 (Call to the portugal telephone network), email: [email protected].

In order to exercise any of the aforementioned rights or any other question regarding the processing of your personal data, please contact Agrovinhos through the following email: [email protected]

 

Cookies

Agrovinhos uses cookies (small information files sent to your browser when you visit this site and other sites) that allow you to track part of the user activity on the site.

These cookies are generated and analyzed by Google Analytics software, which is used on most websites, and serves only to improve the user experience and internal statistics, and does not collect personal data or use it for any other purposes. For more information on these cookies, please see: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en

All browsers allow users to accept, decline or delete cookies by selecting the appropriate settings in their browser. Please note, however, that disabling cookies may prevent some web services from functioning properly, affecting, in part or in full, navigation on this site.

 

If you would like to change the Cookies setting or disable Cookies in your browser, you can see, for example: https://en.wikihow.com/Download-the-Cookies

Agrovinhos reserves the right at any time and without prior notice to make changes to this information about cookies and within the strict ambit of the legislation. In this sense, the user of this site should regularly check this page to see if any changes have been made. For more information on how to manage cookies, you can also consult: www.allaboutcookies.org.

 

Other questions

Agrovinhos is available to answer any questions about the way you process your personal data. For any question, please contact us through the emails: [email protected] or [email protected].